At Luxury & Elegant Leather, your satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

You may return items within 7 days of receiving your order, provided the following conditions are met:

Eligible Items

Clothing – Must be unworn, unwashed, and have original tags attached.
Wallets – Must be unused and in original packaging.
Perfumes – Must be unopened, unused, and sealed in original packaging.

Non-Returnable Items

• Items damaged due to misuse or negligence

• Customized or personalized products

• Opened or used perfumes

2. Return Process

To initiate a return:

1. Contact our support team at info.luxuryandelegant@gmail.com

2. Provide your order number, reason for return, and photos (if applicable)

3. Our team will review your request and provide return instructions

4. Return shipping is the customer’s responsibility unless the item received was damaged or incorrect

3. Refunds

Once the returned item is received and inspected:

• If approved, a refund will be issued to your original payment method within 15–21 business days

• If the item does not qualify for a refund (e.g., used perfume), we will notify you and may return it back to you

• Shipping charges are non-refundable, unless the return is due to our mistake

4. Exchanges

We offer exchanges for clothing and wallets only in the following cases:

• The item is defective

• You received the wrong size

To request an exchange, please contact us within 7 days of delivery.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery

• Include clear photos of the issue

• We will issue a replacement or a full refund, including shipping costs

6. Contact Us

For any return or refund inquiries:
📧 Email: info.luxuryandelegant@gmail.com
🌐 Website: https://luxuryandelegantlethar.com

7. Refund Processing Timeline by Payment Method